Please refer to the Warranty Section of the manual for the guitar controller. Below is a summary of these warranties.
Warrantor: Hip Street
Limited Warranty- Canada & US Only
The limited warranty set forth below is given by Hip Street. ("Hip Street") with respect to the Hip Street brand product (the "product") that you have purchased, when purchased and used in Canada or USA. The product that you have purchased is the only product to which this limited warranty provided by Hip Street applies.
Your product, when delivered to you in new condition in its original container, is warranted against defects in materials or workmanship as follows: for a period of 60 days from the date of original purchase or a defective product returned to a Hip Street repair facility or a Hip Street Authorized Service Facility ("ASF") for such product, as applicable, and determined to be defective upon inspection, will be exchanged for new or refurbished product, as determined by the ASF. Warranty repair or replacement shall not extend the original warranty period of the defective product. This limited warranty does not cover any supplies or accessories.
Proof of purchase that is a copy of the invoice or receipt to evidence the date of purchase will have to be provided to claim under the warranty.
This limited warranty shall only apply if the product is used in conjunction with compatible equipment and compatible software, as to which items Hip Street shall have no responsibility.
This limited warranty covers all defects encountered in normal use of the product, and does not apply in the following cases: (a) Loss of or damage to the product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in Hip Street's instruction manual, or service performed by other than a Hip Street repair facility or an ASF. (b) Use of parts or supplies (other than those sold by Hip Street) that cause damage to the product or cause abnormally frequent service calls or service problems. (c) If the product has had its serial number or dating or identification marks altered or removed. Any physical damage will void warranty unless specified otherwise.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER EXPIRY OF THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE. All inquiries with regards to the product warranty may be directed to support@hipstreetonline.com
NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND HIP STREET. (SOME PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.)
HIP STREET SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF HIP STREET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OFANY KIND AGAINST HIP STREET BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY HIP STREET WHICH CAUSED THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF HIP STREET. (SOME PROVINCES/STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Warrantor: Interactive Game Group, LLC
Limited Warranty- Canada & US & Europe
The limited warranty set forth below is given by Interactive Game Group. ("I2G") with respect to the I2G brand product (the "product") that you have purchased, when purchased and used in Canada or USA. The product that you have purchased is the only product to which this limited warranty provided by I2G applies.
Your product, when delivered to you in new condition in its original container, is warranted against defects in materials or workmanship as follows: for a period of 60 days from the date of original purchase or a defective product returned to a I2G repair facility or a I2G Authorized Service Facility ("ASF") for such product, as applicable, and determined to be defective upon inspection, will be exchanged for new or refurbished product, as determined by the ASF. Warranty repair or replacement shall not extend the original warranty period of the defective product. This limited warranty does not cover any supplies or accessories.
Proof of purchase that is a copy of the invoice or receipt to evidence the date of purchase will have to be provided to claim under the warranty.
This limited warranty shall only apply if the product is used in conjunction with compatible equipment and compatible software, as to which items I2G shall have no responsibility.
This limited warranty covers all defects encountered in normal use of the product, and does not apply in the following cases: (a) Loss of or damage to the product due to abuse, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, failure to follow operating, maintenance or environmental instructions prescribed in I2G's instruction manual, or service performed by other than a I2G repair facility or an ASF. (b) Use of parts or supplies (other than those sold by I2G) that cause damage to the product or cause abnormally frequent service calls or service problems. (c) If the product has had its serial number or dating or identification marks altered or removed. Any physical damage will void warranty unless specified otherwise.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER EXPIRY OF THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE. All inquiries with regards to the product warranty may be directed to support@hipstreetonline.com
NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND I2G. (SOME PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.)
I2G SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF I2G HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OFANY KIND AGAINST I2G BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY I2G WHICH CAUSED THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF I2G. (SOME PROVINCES/STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Please refer to the Warranty Section of the manual for the guitar. The warranty offered would be similar to the ones set forth above.